Terms and Conditions
Pin Up Casino requires that you agree to the site’s Terms and Conditions before you create an account. But if you’re like most people, you probably don’t read everything you accept. This practice is so common that the box indicating that you agree to the policy is automatically checked for you.
We strongly encourage all gamblers to find out what this document contains. This way, they are aware of the operator’s responsibilities and understand their own obligations. So, before you create an account with Pin Up, why not read this article first? This way, you make the decision to stick with this online casino based on complete information.
We compared what we read to other documents of the same nature, and we believe that the content and structure of Pin Up Casino’s Terms and Conditions are pretty standard. You’ll see a lot of things that many online gamblers already know about, such as what the registration process looks like and warnings that games may be restricted in certain locations. And like with many online casinos, you have to be at least 18 to use these services.
So, we skimmed over those points to give focus to other details that you may find valuable. Using the subsections below, we summarized the most important info in the document:
Deposit and Withdrawals
So, what do you need to know about Pin Up Casino’s T&Cs? There are a lot of important details related to moving your money in and out of your Pin Up Casino account, including:
- You can only use accounts registered under your name to deposit money;
- The site can request proof of identity from you before you’re allowed to withdraw money;
- Active bonuses and winnings on your bonus balance are cancelled if you withdraw your money;
- You lose up to 25% of your withdrawal amount if your total deposit is greater than your total bets. The same goes if your most recent deposit is greater than all your bets after that deposit;
- Only transfer logs in the operator’s system are considered proof that you really made a fund transfer.
Prohibitions for an Account Holder
Keep your account in good standing by avoiding any of these prohibited actions:
- You can’t make duplicate accounts;
- You can’t use loopholes in their system to win;
- Swearing, harassment, and aggressive communication with company employees and other players are not tolerated;
- You can’t present forged documents for identity verification;
- You can’t transfer the ownership of your casino account to another person.
Relevant Timeline for Complaints and Issues
Make sure to pay attention to the timeline:
- You have 30 days to file claims related to sporting events;
- You have 30 days to raise issues related to winnings or other funds that haven’t been reflected in your balance;
- If you contact customer support via email, you’ll receive an initial response within 48 hours.
By agreeing to the terms, you also agree that any conflict will be settled within the jurisdiction of Cyprus. Regardless of whether you receive a message from the operator to check your compliance with the terms, you’re still required to follow everything in the document.
Do you want to exclude yourself from the agreement? You can close your account by sending an email to the support team.
Does Pin Up Casino’s T&C Document Cover Everything?
Pin Up Casino does a good job of covering all bases to ensure that you get a clear understanding of what you’re agreeing to. All you have to do is read it for yourself. The document is pretty lengthy, so use the links to the various categories at the beginning of the page to skip to the relevant sections.
If you don’t want to go through everything, the information above is enough to give you the basics. Avoid issues with your account or with the operator by making sure that you adhere to all the terms set out in the agreement.